Privacy Policyd
This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, make a purchase, or interact with our services. By using our website and providing your information, you consent to the practices described in this policy.
We collect personal information that you voluntarily provide to us when you place an order, create an account, subscribe to updates, or contact us. This information may include your name, email address, shipping address, billing address, phone number (if provided), and payment details. We only collect information that is necessary to fulfill your order, provide our services, and improve your shopping experience.
When you visit our website, we may also collect non-personal information automatically, such as your IP address, browser type, device information, browsing history (including pages viewed and products searched), and referral source. This information is collected through cookies and similar tracking technologies to analyze website performance, understand user behavior, and personalize your experience (e.g., recommending products relevant to your interests, such as plush blankets, warm hot water bottles, or cozy slippers).
We use your personal information for the following purposes: to process and fulfill your orders (including verifying payment, arranging shipping, and sending order confirmations); to communicate with you about your order, account, or any updates related to our services; to personalize your shopping experience and recommend products that may interest you; to improve our website, products, and services based on user feedback and behavior; to comply with legal obligations and protect our rights and interests.
We do not sell, rent, or share your personal information with third parties for marketing purposes without your explicit consent. We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, fulfilling orders, or providing customer support (e.g., shipping carriers, payment processors). These third parties are required to protect your information and only use it for the purposes for which we disclose it to them.
We take the security of your personal information seriously and implement reasonable technical and organizational measures to protect it from unauthorized access, use, disclosure, alteration, or destruction. These measures include secure payment processing, encrypted data storage, and restricted access to personal information by authorized personnel only. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
You have the right to access, correct, update, or delete your personal information at any time. If you wish to exercise these rights, please follow the instructions in your account settings (if you have an account) or contact our support team. We will respond to your request within a reasonable timeframe and in compliance with applicable laws.
Our website may contain links to third-party websites. This Privacy Policy does not apply to those third-party websites, and we are not responsible for their privacy practices. We recommend that you review the privacy policy of any third-party website you visit.
We may update or modify this Privacy Policy from time to time to reflect changes in our practices, applicable laws, or website functionality. Any changes will be posted on this page, and the effective date will be updated accordingly. Your continued use of our website and services after the changes are posted constitutes acceptance of the updated Privacy Policy.